Shipping & Refunds

SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

• Processing time: processing time usually takes between 3-5 working days

• Shipping time: delivered in 4-8 working days

Shipping fee: 3.90€ or FREE from 75€

The tracking number of your item will be sent by email, including a link to easily track your purchase.

Returns 

Our policy lasts 30 days. If 30 days have gone by since your receipt, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

As any item with a print or an embroidery on it is made and customized for each order on demand, unfortunately we can't accept any returns or refunds for including, but not limited to, hoodies, shirts, beanies, caps and phone cases.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at support@agrarnilsshop.com

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to

support@agrarnilsshop.com

You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.